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On the initial loading on the truck, the loading took much longer than anticipated due to several workers calling in sick on the day of our move. The crew that present were very nice and worked very hard that day. But , it took too long to load. The load was then put into storage. There a very good crew that worked very hard and went over and above expected. They helped set up furniture that was not required by them. We wish we would have known that it was just a drop off and not the traditional mov
Overall, I would describe the experience as positive. The person who inspected our house and gave us our quote, Eric Glew, was very friendly and knowledgeable. He struck me as trustworthy and he sold me on Mayflower. Lori Bellavance was our Move Coordinator and she was very thorough and informative. The people who packed up our belongings in MA did a good job. Some items of ours were not packed very well and they broke before they arrived at our new home in TX. But Mayflower had exceptional customer service
The driver and his crews were professional, courteous, and friendly. We had no damage to our possessions.